FAQ

Reviel is an under-eye device that combines red light therapy and microcurrent stimulation to target puffiness, dark circles, and fine lines around the delicate eye area.

Reviel combines two clinically-backed technologies — red light therapy and microcurrent — in one wearable device, rather than requiring separate tools or manual application.

Each Reviel order includes the device with hydrogel gel pads, a magnetic charging case, and a USB-C charging cable.

The gel pads attach beneath each eye and help conduct the microcurrent while keeping the device comfortably in contact with skin.

Red light therapy uses low-level wavelengths of light to help stimulate collagen production and support skin renewal at the surface level.

Microcurrent delivers a gentle electrical pulse that helps tone and tighten the muscles beneath the skin, which can improve the appearance of sagging or puffiness over time.

Reviel is specifically designed for the sensitive under-eye area, with low-intensity settings suited for that skin. As with any skincare device, avoid direct contact with your eyeball and discontinue use if you experience irritation.

No — most users describe the sensation as a gentle tingling or warming feeling, not painful.

Each session takes just 10 minutes per use.

For best results, we recommend using Reviel daily, ideally as part of your morning or evening skincare routine.

Some users notice a difference in puffiness and skin tone after the first few uses, while improvements in fine lines typically become more visible with consistent use over several weeks.

Yes, we recommend applying it on clean skin, and you can follow up with your regular serums and moisturizers afterward.

Yes, but as with any eye-area device, use caution and avoid direct contact with your eyes.

Simply place the device back in its magnetic charging case and connect the included USB-C cable to any USB power source.

A full charge provides enough power for approximately 7-10 sessions before needing to be recharged.

Wipe the device gently with a soft, dry cloth after each use. The hydrogel pads should be stored in their protective film when not in use to preserve their conductivity.

With proper care and storage, each set of gel pads typically lasts 6-8 weeks before needing to be replaced.

Orders are processed within 2–5 business days, with delivery typically taking 5–9 business days after that. You'll receive a tracking number by email once your order ships.

We offer a 30-day return window from the date of delivery. Visit our Refund Policy page for full details.

Yes, Reviel comes with a 12-month limited warranty covering manufacturing defects. If your device stops working properly under normal use, contact us at support@tryreviel.com and we'll help arrange a repair or replacement.